Frequently asked questions
What is oomou?
oomou is a social intelligence simulator: a live spoken conversation with an AI assessor that takes you through six real workplace scenarios and shows you how you actually come across. Instead of asking you to rate yourself on a questionnaire, it puts you in situations with no cost-free answer and scores what you chose to do, in your own words.
How is oomou different from a personality test?
A personality test asks you to rate yourself; oomou scores what you actually said when handed a hard situation. It also pushes back — the interviewer asks follow-up questions aimed at the part you skated over, which a fixed questionnaire cannot do. Self-report rewards knowing the right answer, whereas a scenario rewards being willing to pay for it.
How long does the assessment take?
The full assessment takes 15 to 25 minutes across six scenarios. Each scenario is its own short session, so you can stop after any one and pick up where you left off later, on any device.
Do I have to speak out loud, or can I type?
The assessment is spoken — you talk out loud with the AI interviewer, which is the point of it: how you phrase something under pressure is part of what is being looked at, and talking is faster than typing for most people. You need a microphone and a quiet-ish few minutes. Typing your answers instead is not available at the moment.
What do I get at the end?
A profile across six dimensions with the quotes from your own conversation that produced each score, a written report on what you did well and where to focus, and a personalised growth plan with seven short daily exercises. If you upload a CV you also get matched roles and an upskilling plan.
Is there an oomou app I can download?
oomou installs to your home screen from the browser — there is no App Store or Google Play listing, and none is planned. Open oomou.co on a phone and use your browser's install option (on iPhone, Share then Add to Home Screen); it then opens full screen and launches like any other app. The assessment still needs a connection because it is a live spoken conversation, but your growth plan and past results stay readable offline.
Can I retake the assessment?
Yes, and you will not be given the same scenarios twice — oomou remembers which situations you have already worked through and generates fresh ones. Free includes one assessment; Pro includes five per month.
What languages does oomou support?
Start in English and switch to any language at any time — the assessor follows whichever language you speak and will never comment on it. Imperfect English is explicitly not penalised: the rubric grades structure and content, not language polish.
Does oomou work in Hong Kong or mainland China?
Yes, and you do not need a VPN. Regions where OpenAI is unavailable are automatically routed to Google Gemini instead.
What are the six dimensions oomou measures?
Authenticity, Emotional Depth, Social Awareness, Narrative Clarity, Openness and Communicative Confidence — inspired by the HEXACO factors Honesty-Humility, Emotionality, Agreeableness, Conscientiousness, Openness to Experience and Extraversion respectively. Each is probed by its own dedicated scenario.
How does oomou score my answers?
Each dimension is broken into four observable facets rated against described behaviours, and the dimension score is the average of the four. The top band needs a specific committed action, the concrete words you would say, and a cost you acknowledge and accept. Stating the right intent abstractly lands mid-range on purpose, because it commits to nothing.
Can I game the assessment by giving the ideal answer?
Not easily. An answer where nothing costs anything and everybody ends up happy is explicitly capped by the rubric, because socially desirable responding is the known failure mode of self-report instruments. Admitting difficulty, or that there was no good option, counts in your favour rather than against you.
Is oomou scientifically validated?
No. oomou is an early-stage beta and its scores are AI-generated estimates from a single conversation, not a validated psychometric measurement. No reliability, predictive-validity or bias studies have been run, and the dimensions are inspired by the HEXACO model rather than an implementation of it.
Is oomou a HEXACO test?
No — oomou is HEXACO-inspired, not a HEXACO test, and it is not the HEXACO-PI-R. The rubric is anchored to the public-domain IPIP-HEXACO item pool as behavioural markers for the scorer; nobody is ever administered those items as a questionnaire.
Can oomou be used to make a hiring decision?
Not on its own. oomou’s Terms prohibit using a score as the sole basis for a hiring, promotion or termination decision, and require meaningful human review of any decision affecting someone.
Who can see my assessment results?
Only you. Your profile, transcript and report are private to your account and are never sent to an employer unless you choose to send them. The one exception is an assessment taken through a recruiter’s invite link, where the result is filed for that recruiter by design and you are told so before you begin.
How does oomou stop the AI being biased against me?
Your name, employer, school, location, age and any demographic detail you mention are stripped out and replaced with neutral tags before any scoring model reads your transcript. The scorer is separately instructed to give zero weight to any signal that survives, including accent, non-native grammar, and the prestige of an employer or school. It is a mitigation rather than a proof: no formal bias study has been run yet.
Is my data used to train AI models?
No. oomou uses paid API tiers that contractually exclude submitted content from model training.
Is my voice recording kept?
No. The conversation is transcribed and the audio is not retained.
Where is my data stored, and under what law?
Encrypted in transit and at rest, stored in the EU, and handled under GDPR and UK GDPR.
Can I delete my account and my data?
Yes — yourself, from your profile, at any time, with no email or support request needed. Deletion removes your profile, CV, transcripts, assessments, coaching plans, certificates and email schedules, and signs out every device.
Do I need a password to use oomou?
No. oomou emails you a one-time six-digit code instead of storing a password.
How much does oomou cost?
oomou is free to start — one full assessment costs nothing and needs no card. Pro is $10 per month billed annually ($120 per year), or $38 per month billed monthly, and includes five assessments a month and ten growth plans a month.
Is there a free version of oomou?
Yes. The free plan includes one complete assessment, your full six-dimension profile, and one personalised growth plan, with no card required. What Pro adds is the ability to retake and track change over time.
Can I cancel Pro?
Yes, from your profile at any time. You keep Pro until the end of the period you have already paid for. Payment is handled by Stripe, so card details never touch oomou’s servers.
Can I share my oomou result on LinkedIn?
Yes. You can publish one assessment as a public certificate and post the link anywhere, choosing whether it carries your real name or your anonymous handle. You can make it private again at any time.
What does a public oomou certificate show?
The shape of your profile across the six dimensions, your two strongest dimensions, and your observed strengths — and deliberately no numeric score and no development areas.
Can I find a job through oomou?
Yes — oomou has a public job board at oomou.co/jobs listing roles from employers who hire through it, and anyone can browse it without an account. You apply by completing the assessment rather than by sending a CV, and the same assessment applies to every role on the board, so a second application takes a click rather than another evening.
How do I apply for a job on oomou?
Open the role, answer any eligibility questions the employer has set, and complete the fifteen-minute spoken assessment; the employer then receives your scored result. The eligibility questions come first on purpose, so nobody spends fifteen minutes on a role they could not be hired for, and you are shown exactly what will be shared with the employer before anything is sent.
Do I need a CV to apply for a job on oomou?
No — applying to a role on oomou needs no CV and no covering letter, because the assessment is the application. You can attach a CV if you want the employer to see one, and doing so also unlocks the overlap scoring and the tailored covering note in your career workspace, but it is never required to apply.
Can recruiters use oomou to assess candidates?
Yes — recruiters sign in with a company email and get a dedicated workspace. A recruiter creates a shareable invite link, candidates complete the assessment through it, and the scored result is filed against that role — with the candidate's CV summary alongside it and a report written specifically about fit for the job description provided. Recruiters can also browse jobseekers: people who have chosen to make their profile, CV summary and results discoverable to hiring teams.
What is the oomou jobseeker pool?
The jobseeker pool is opt-in visibility for individuals. Joining it — a ticked consent box on your profile, off by default — lets recruiters on oomou see your name, your CV summary and your assessment results, and get suggested interview questions based on them. You can leave the pool at any time from the same place, which removes you from every recruiter's view immediately.
How do the suggested interview questions work?
For each candidate, a recruiter can ask oomou for three first-interview questions grounded in that person's assessed profile — probing the development areas and giving strengths room to show, tied to the job description when there is one. They are a starting point for a fairer, more specific conversation, not a script, and they never reference the assessment or its scores.
Do candidates see their score on a recruiter assessment?
No — a candidate completing an assessment through a recruiter invite is not shown a score for that run, and is told that before starting. The result goes to the recruiter who created the invite. Candidates can always take their own assessment separately and keep that result private to themselves.
Is there an oomou app I can download?
oomou installs to your home screen from the browser — there is no App Store or Google Play listing, and none is planned. Open oomou.co on a phone and use your browser's install option (on iPhone, Share then Add to Home Screen); it then opens full screen and launches like any other app. The assessment still needs a connection because it is a live spoken conversation, but your growth plan and past results stay readable offline.
Can I find a job through oomou?
Yes — oomou has a public job board at oomou.co/jobs listing roles from employers who hire through it, and anyone can browse it without an account. You apply by completing the assessment rather than by sending a CV, and the same assessment applies to every role on the board, so a second application takes a click rather than another evening.
How do I apply for a job on oomou?
Open the role, answer any eligibility questions the employer has set, and complete the fifteen-minute spoken assessment; the employer then receives your scored result. The eligibility questions come first on purpose, so nobody spends fifteen minutes on a role they could not be hired for, and you are shown exactly what will be shared with the employer before anything is sent.
Do I need a CV to apply for a job on oomou?
No — applying to a role on oomou needs no CV and no covering letter, because the assessment is the application. You can attach a CV if you want the employer to see one, and doing so also unlocks the overlap scoring and the tailored covering note in your career workspace, but it is never required to apply.